At Learning MATTERS, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our online shop.
1. Information We Collect
We collect the following types of information when you visit our online shop:
Personal Information: This includes your name, email address, postal address, phone number, and payment information, which you provide when placing an order or registering for an account.
Browsing Information: We may collect information about your device, including your IP address, browser type, and the pages you visit on our site.
2. How We Use Your Information
We may use your information for the following purposes:
To process and fulfill your orders.
To communicate with you about your order, including shipping and delivery updates.
To respond to your inquiries or requests.
To improve our products, services, and website based on your feedback.
To send you marketing communications, if you have opted in to receive them. You can unsubscribe at any time.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may engage third-party service providers to assist with order processing, payment processing, and shipping. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. All payment information is processed securely through our payment processor, Stripe, which adheres to strict security standards.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Request the deletion of your personal information, subject to certain legal obligations.
To exercise any of these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Learning MATTERS
67 Palmer Street
Te Awamutu 3800
New Zealand
027 532 7646
Email: orders@learningmatters.co.nz
67 Palmer Street,
Te Awamutu 3800, NZ
Call us: 027 532 7646
For general enquiries:
admin@learningmatters.co.nz
For shop enquiries:
orders@learningmatters.co.nz
